Dualex is a simple and fast instant cryptocurrency exchange service. You do not need to register, and your exchange will have no limits. We'll quickly convert many coins for you without charging any additional or hidden fees.
Dualex is integrated into multiple cryptocurrency trading platforms, including Binance, Bitfinex, and Bittrex. We also work with several exchange partners. We’ll choose the best exchange rate on the market at any given moment and offer it to you.
You create an exchange and make a deposit. You have 10 minutes to deposit your exchange funds; during that time, we guarantee that the rate won't change in any way. You will receive the exact amount that was displayed to you.
Dualex transactions take 5-60 minutes to be processed. If a transaction is large (worth over 1 BTC), processing may take longer, depending on the size of your transaction and blockchain capacity.
As a rule, our transactions take 5-60 minutes to be processed. If your transaction takes longer, this could be due to a variety of factors, including: Blockchain overload. There are many transactions waiting to go through, including yours. This issue occurs on the Bitcoin and Bitcoin-based blockchains. Unfortunately, the only thing to do is wait. Dualex has no control over a blockchain overload. Coin updates. We may turn off some coins to update a client. This can take some time. You will get your money as soon as we turn it back on.
If your exchange has not completed after 24 hours, please reach out to our support team. They will help you resolve this problem immediately.
Yes! To successfully start an exchange you must send the precise amount to the transfer wallet address provided by Dualex during the exchange. Please remember: if you send the wrong amount, the exchange will be canceled and your funds will be refunded. Don’t forget that some wallets include the network fee in the amount you are sending resulting in the wrong amount being sent to Dualex.
A wallet is a digital place where you can store cryptocurrency coins and tokens. A wallet address is a randomly generated combination of digits and letters that is associated with a particular wallet. Dualex does not provide wallet addresses and never stores user deposits. To exchange cryptocurrencies on Dualex, you need to provide a previously-existing wallet address where you can receive your exchanged currency.
The Transaction ID is created uniquely for your exchange. It is the easiest way to track your transaction.
Once you sent the cryptocurrency to Dualex, losing connection, closing the tab or navigating elsewhere will not impact the exchange. Remember to save your exchange Transaction ID to easily track your exchange.
Dualex created by a team of experienced blockchain developers. Service provides safe and fast transactions without revealing users identities. We provide the best possible rates by comparing a wide range of reliable trading platforms and work with many cryptocurrencies that is constantly increasing.

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